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D-4 SPARC Enterprise Mx000 Servers XSCF User’s Guide • December 2010

A Mail Report Was Not Received From XSCF

■ XSCF does not necessarily report all events. It sends a mail message for each part fault or

authentication failure event. Check for the relevant event in the error log, or use the

reference for event logs in Appendix B to check whether this is an event in an event log

to be reported.

■ Use the showemailreport(8) command to check whether the appropriate setting is

enabled. If no mail message for this event has been received, check whether an error mail

message has been sent to the error mail recipient, or check the log of recorded errors.

■ If a cellular phone is used for receiving mail messages, check the phone settings for any

set restriction on receiving messages.

Could Not Access the Top Page of the XSCF Web Function

■ Use the showhttps(8) command to check whether the setting for XSCF is enabled.

■ Check whether the entered URL is correct (e.g., whether the “s” in "https" is missing).

■ Ask the system administrator to check whether access through the IP address that is set is

permitted.

■ Check whether the SSL/TSL function setting of the web browser is enabled.

Could Not Display XSCF Web Windows

■ If XSCF Web windows are not displayed even after login to the system from the top page

of XSCF Web, JavaScript may be disabled in the web browser settings. Enable JavaScript

in the browser settings, and retry login.

■ If pop-up window display is disabled in the web browser settings, XSCF Web windows

cannot be displayed. Check the browser settings.

Forgot the Login Password for the XSCF Web

■ Since XSCF Web authentication is the same as XSCF Shell authentication, see the above

Forgot the Login Password for XSCF.

Failed in the First Attempt to Access the XSCF Web Function After Login

■ Check whether Cookies are accepted in the web browser settings.

Web Pages of the XSCF Web Function are not Displayed Correctly

■ Some versions of web browsers do not display the windows correctly. See "Supported

browsers" in Chapter 9, and update your browser to the latest version.

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